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LetterForge AI

Terms of Service

Please read these terms carefully before using LetterForge AI. By using our service, you agree to these terms.

Last updated: January 30, 2025

Important Notice

By accessing or using LetterForge AI, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and LetterForge AI ("Company," "we," "our," or "us") regarding your access to and use of the LetterForge AI service and website.

By accessing, browsing, or using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our service.

Key Points:

  • You must be at least 18 years old to use our service
  • You must have the legal capacity to enter into this agreement
  • Your use of the service constitutes acceptance of these terms

2. Description of Service

LetterForge AI is a Software as a Service (SaaS) platform that provides AI-powered cover letter generation services. Our service includes:

Core Features

  • AI-powered cover letter generation
  • Multi-language support (8 languages)
  • Multiple voice tones and styles
  • Resume storage and management
  • Cover letter history and organization

Technology

  • Google Gemini AI integration
  • Secure cloud-based platform
  • Real-time content generation
  • Data encryption and security
  • Cross-platform accessibility

Service Availability:

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

3. User Accounts

Account Creation

To use our service, you must create an account by providing:

  • A valid email address
  • Your full name
  • A secure password
  • Acceptance of these Terms and our Privacy Policy

Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Providing accurate and current information

Account Security:

You may not share your account with others or allow others to access your account. We are not responsible for losses due to unauthorized account access.

4. Subscription Plans

We offer the following subscription plans:

Free Plan

  • • €0/month
  • • 5 cover letters (total)
  • • All 8 languages
  • • 2 voice tones (Professional, Friendly)
  • • Standard support

Starter Plan

  • • €12.99/month
  • • 30 cover letters/month
  • • All 8 languages
  • • 6 voice tones (includes Creative & Technical)
  • • Priority support
  • • Usage analytics

Professional Plan

  • • €24.99/month
  • • 75 cover letters/month
  • • All 8 languages
  • • 10 voice tones including Executive Collection
  • • Priority support
  • • Advanced analytics

Plan Changes

  • You may upgrade or downgrade your plan at any time
  • Changes take effect at the next billing cycle
  • Usage limits reset monthly on your billing date (except Free plan which has lifetime limits)
  • Unused usage does not roll over to the next month

5. License Grant

Subject to these Terms and your compliance with them, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our service for your personal or internal business purposes.

You May:

  • Use our service to generate cover letters for your job applications
  • Store and manage your resumes and cover letters
  • Access the service from multiple devices with your account
  • Use generated content for your personal job search activities

You May Not:

  • Resell, redistribute, or commercialize our service
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the service to generate content for others commercially
  • Create derivative works based on our service
  • Remove or modify any proprietary notices

6. User Content & Data

Your Content

You retain ownership of all content you submit to our service, including:

  • Resume information and personal details
  • Job descriptions and company information
  • Any other content you provide

Generated Content

Cover letters generated by our AI service are provided to you for your use. While we facilitate the creation of this content, you are responsible for reviewing and ensuring its accuracy before use.

Content License to Us

By submitting content to our service, you grant us a limited license to use, process, and store your content solely for the purpose of providing our service to you. We do not use your content to train AI models or for any other purpose.

Data Security:

Your content is encrypted and stored securely. We implement industry-standard security measures to protect your data. See our Privacy Policy for more details.

7. Acceptable Use Policy

You agree not to use our service for any unlawful or prohibited activities, including:

Prohibited Content

  • Illegal, harmful, or offensive content
  • False, misleading, or deceptive information
  • Content that violates intellectual property rights
  • Spam, harassment, or abusive content

Prohibited Activities

  • Attempting to circumvent usage limits
  • Interfering with service operation
  • Using automated tools or bots
  • Violating any applicable laws or regulations

Enforcement:

We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy. Repeated violations may result in permanent account termination.

8. AI Content Generation

AI Technology

Our service uses Google Gemini AI to generate cover letters based on your input. The AI analyzes your resume, job descriptions, and preferences to create personalized content.

Content Accuracy

Important Disclaimer:

  • AI-generated content may contain inaccuracies or errors
  • You are responsible for reviewing and verifying all generated content
  • We do not guarantee the accuracy, completeness, or effectiveness of generated content
  • Generated content should be reviewed and customized before use

Content Ownership

You own the rights to the cover letters generated for you through our service. However, similar content may be generated for other users based on similar inputs, as AI models can produce comparable outputs for similar prompts.

9. Intellectual Property

Our Property

The LetterForge AI service, including its software, design, text, graphics, logos, and other content, is owned by us and protected by intellectual property laws. This includes:

  • Our proprietary software and algorithms
  • The LetterForge AI name, logo, and branding
  • Our website design and user interface
  • Documentation and help content

Respect for Others' Rights

You agree not to submit content that infringes on the intellectual property rights of others. If you believe your intellectual property rights have been violated, please contact us at letterforgeai@gmail.com.

DMCA Compliance:

We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices for copyright infringement.

10. Payment Terms

Billing

  • Subscription fees are billed monthly in advance
  • All payments are processed securely through Stripe
  • Prices are in Euros (EUR) and include applicable taxes
  • You authorize us to charge your payment method on file

Refunds

Free Plan: No refunds applicable as the service is free.

Starter Plan (€12.99/month): We offer a 7-day money-back guarantee for new subscribers.

Professional Plan (€24.99/month): We offer a 7-day money-back guarantee for new subscribers.

Refunds are not available for partial months or unused usage allowances.

Price Changes

We may modify subscription prices with 30 days' advance notice. Price changes apply to subsequent billing cycles and do not affect current subscriptions until renewal.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of your billing period.

11. Termination

Termination by You

You may terminate your account at any time by contacting us at letterforgeai@gmail.com or through your account settings. Upon termination:

  • Your access to the service will cease
  • Your data will be deleted according to our Privacy Policy
  • Outstanding fees remain due and payable

Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Fail to pay required fees
  • Engage in fraudulent or illegal activities
  • Cause harm to our service or other users

Effect of Termination:

Upon termination, all rights and licenses granted to you will immediately cease. Provisions that by their nature should survive termination will remain in effect.

12. Disclaimers & Limitations

Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of the Netherlands.

Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Contact LetterForge AI

For questions about these terms or our service

Netherlands, European Union

Response within 24-48 hours

By using LetterForge AI, you agree to these Terms of Service