Privacy Policy

Your privacy is our priority. This policy explains how we collect, use, and protect your personal data.

Last updated: January 30, 2025

Privacy Questions?

Netherlands, EU

1. Who We Are

LetterForge AI ("we," "our," or "us") is an AI-powered Software as a Service (SaaS) platform that helps users create professional cover letters in multiple languages. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller Details:

Company: LetterForge AI
Location: Netherlands, European Union
Email: letterforgeai@gmail.com
Support: letterforgeai@gmail.com

2. Information We Collect

Account Information

Full name and email address
Password (encrypted)
Account preferences and settings

Content Data

Resume content (when uploaded)
Cover letter content generated through our service
Company names and job descriptions you provide
Language and tone preferences

Payment Information

Billing information (processed securely through Stripe)
Subscription status and payment history
We do not store credit card details

3. How We Use Your Data

We use your personal data for:

Generate AI-powered cover letters based on your inputs
Store and manage your cover letter history
Process payments and manage subscriptions
Provide customer support
Improve our AI algorithms and user experience

AI Processing Disclosure

Our service uses Google Gemini AI to generate cover letters. Your resume information and job descriptions are processed by AI algorithms to create personalized content.

4. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right of Access

Request copies of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your data

Right to Data Portability

Request your data in machine-readable format

How to Exercise Your Rights:

5. Data Security & Retention

We implement robust security measures to protect your data:

End-to-end encryption for data transmission
Encrypted data storage
Regular security audits
Access controls and role-based permissions

Data Retention

Account Data: Retained while your account is active + 90 days after deletion

Cover Letters: Stored until you delete them or close your account

Payment Information: Retained for 7 years for legal compliance

6. Contact Information

For any privacy-related questions or requests, contact us:

Contact Us

letterforgeai@gmail.com

Netherlands, European Union

This privacy policy complies with GDPR and international privacy laws.